Watch| Passenger Slapped Indigo Another Passenger to Mid-Flight on Mumbai-Kolkata Route
Indigo Panic Attack—IndiGo Airlines, India’s largest airline, has addressed the recent incident when a passenger slapped a crew member on flight 6E138 from Mumbai to Kolkata. A video posted on social media by a passenger captured the incident. It has attracted a lot of public attention.
This video shows one passenger slap another passanger name Hossain Mazumdar. He was experiencing a panic attack mid-flight when a passenger suddenly slapped a crew member in mid-flight. The video clip sparked online outrage and raised questions about airline protocol and passenger safety.
IndiGo released an official statement strongly condemning the actions of the person involved and affirming its commitment to maintaining passenger safety and decorum aboard all flights. We are aware that there was a slap incident aboard one of our aircraft. This unruly behavior is unacceptable, and we condemn all actions that threaten the safety or dignity of passengers and crew,” read the statement.
It expressed its gratitude to the crew for their quick actions during this situation. IndiGo stated that their team adhered to the Standard Operating Procedures established in such cases, which ensured the safety of passengers. The individual who was responsible for the altercation, upon landing, was immediately handed over to authorities.
A young man suffers a panic attack, his co passenger slaps him. Indigo airlines says “All appropriate regulatory agencies have been duly informed, in line with protocol.”
— Rana Ayyub (@RanaAyyub) August 1, 2025
This is a criminal case and the man needs to be on a No Fly List @DGCAIndia pic.twitter.com/dY1gQC6ze0
In the statement, it was stated that “our crew followed established protocols in order to manage the situation effectively.” On arrival, the individual was considered unruly. He was then handed over to security. “All appropriate regulatory agencies were also informed of the incident in accordance with standard protocol.”
IndiGo assured passengers that the company remains committed to providing safe and secure travel experiences. It stressed the importance of maintaining an environment that is respectful and dignified onboard flights. Safety and the well-being of passengers are top priorities for the airline.
IndiGo reiterated its policy of zero tolerance for disruptive behavior by passengers. IndiGo also encouraged passengers to be considerate of other travelers’ rights and safety and seek help from crew members in difficult situations.
This indigo girl being slapped by a passenger serves as a reminder that it is important to handle mid-flight crises with professionalism and care. IndiGo has confirmed that it will work with regulatory and authority bodies in order to avoid such incidents and to ensure travel safety for everyone.
IndiGo
IndiGo, India’s biggest passenger airline, is committed to providing a hassle-free, safe, and reliable travel experience for millions of passengers each year. IndiGo operates over 1,600 daily flights to both domestic and international locations. It is known for its punctuality and affordability. Visit www.goindigo.in for more information on IndiGo’s services.
